Returns & Exchanges

At GroundingWell, we want you to be completely satisfied with your sustainable fashion choices. If your items aren't a perfect fit, we offer a 30-day window for returns and exchanges on all unworn, tagged apparel.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once approved, download and print the prepaid shipping label provided via email and securely package your items in their original bags.

• 3.
  Ship It Back

  Drop off your package at any authorized carrier location; we recommend obtaining a receipt for tracking purposes until the return is processed.

• 4.
  Receive Your Refund

  Our team will inspect the items within 5 business days of arrival, and your refund or exchange will be issued immediately to your original payment method.